Articles on: Layaway

Managing Layaways

You can browse layaways from two places:

On POS: The Layaway Orders tile shows layaways at your current location. From there you can load a layaway into the cart to edit or pay.
On the web: The admin dashboard list view (described below) gives you a full view across all locations with advanced filtering, sorting, and search.

Admin Dashboard List View

The list displays the following information for each layaway:

Column	Description
Name	The layaway name (auto-generated with your configured prefix)
Order	The linked Shopify order number, if any
Created	When the layaway was created
Location	The POS location where the layaway was made
Customer	The customer's name
Items	Number of items in the layaway
Total	Total dollar value
Status	Current layaway status (Reserved, In Progress, etc.)
$Payment	Payment status (Pending, Paid, Partially Paid, etc.)
Fulfillment	Fulfillment status

Quick-filter buttons let you jump to common views:

Preset	What It Shows
All	All non-archived layaways
Needs Attention	Expired or canceled layaways with open orders
Reserved	Layaways waiting for customers to return
Expiring Soon	Layaways approaching their expiration date
In Progress	Layaways with linked orders, awaiting completion
Expired	Layaways past their deadline
Completed	Successfully finished layaways

For more specific searches, use the advanced filter options:

Filter	Options
Status	Reserved, In Progress, Completed, Expired, Canceled, Restocked
Payment Status	Pending, Authorized, Partially Paid, Paid, Refunded, Voided
Fulfillment Status	Filter by fulfillment state
Archived	Show or hide archived layaways
Date Range	Filter by creation date or expiration date

Use the search bar to find layaways by name, customer name, or order number.

Click column headers or use the sort control to order your list:

Sort Option	Description
Created	When the layaway was created (default)
Expires	Expiration date
Name	Alphabetical by layaway name
Updated	Most recently modified

You can sort in ascending or descending order.

If you have multiple POS locations, use the location filter to see layaways from a specific store.

The list shows 25 layaways per page. Use the pagination controls at the bottom to move between pages.

Start with presets for your daily workflow -- "Needs Attention" and "Expiring Soon" are especially useful to check each morning.
Use the Archived filter when you need to look up a past layaway.
Combine filters for specific searches (e.g., "Reserved" status + a specific location + expiring within the next 3 days).

Updated on: 19/07/2026

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