Articles on: Layaway

Dashboard

The dashboard is your home page in the Layaway app. It gives you a quick overview of your layaway activity.






Stats Cards


At the top of the dashboard, you will see four count cards:


Card

What It Shows

Active

Total layaways currently in Reserved or In Progress status

Expiring Soon

Layaways approaching their expiration date

Expired

Layaways that have passed their expiration date

Completed

Layaways that have been fully paid and fulfilled






Monetary Summary


Below the stats cards, you will find a financial overview:


Metric

What It Shows

Total Value

Combined dollar value of all layaways in the selected time range

Collected

Total payments received

Outstanding

Total still owed by customers

Refunded

Total refunded back to customers




Time Range


You can change the time range for the dashboard data:

  • Current -- Active layaways right now
  • Last 7 days -- Activity from the past week
  • Last 30 days -- Activity from the past month






Needs Attention


This section highlights layaways that require your manual intervention. A layaway appears here when it has reached a terminal status (Expired or Canceled) but its linked Shopify order is still active (not archived). Specifically:

  • Expired layaways with open orders -- The layaway deadline passed, but there is still an open Shopify order. The customer may have made partial payments that need to be refunded or the order needs to be canceled.
  • Canceled layaways with open orders -- The layaway was canceled (order refunded/voided), but the Shopify order may still need cleanup.


These layaways will remain in "Needs Attention" until you resolve the order and it gets archived in Shopify. Once the order is archived, the layaway archives automatically and disappears from this list.
Each item links directly to the layaway detail page so you can take action — use the "View Order" button to go to the Shopify order and resolve it.






Tip: Check this section regularly. These are situations the app cannot resolve automatically -- they need a human decision.


Recent Activity


The bottom of the dashboard shows the 10 most recent layaway events, giving you a quick log of what has been happening. This includes new layaways, status changes, payments, and other updates.




Updated on: 20/07/2026

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